Bonnie Wilson, DHA, MBA, BSN, RN, NEA-BC
Principal Consultant Patient Experience
Dr. Bonnie Wilson, a Principal Consultant with Stamp & Chase, is a visionary leader and transformational coach with a proven track record of guiding staff, leaders, and entire organizations to function with excellence. As an executive coach for Studer Group, Dr. Wilson coached more than 12 hospitals throughout the U.S. to improve patient, employee, and physician engagement.
While serving as the Executive Director of Oregon Regional Emergency Services for Providence Health and Services, Dr. Wilson’s successes included mentoring & coaching numerous leaders to achieve promotional opportunities and leading eight EDs to reach and sustain 75th percentile ranking in patient experience. As the Vice President of Patient Care Services with Baylor Scott and White Round Rock Hospital, Dr. Wilson led inpatient leaders to reduce overtime by 50%, resulting in a $1M annual savings.
Dr. Wilson’s areas of expertise include coaching newly promoted and existing leaders to meet their organizational metrics in quality, customer experience, employee engagement, growth, and finance. The thread of diversity, equity, and inclusion is weaved throughout her work. Her ability to see to the core of the problem, define parameters, and encourage change with respectful candor has brought success in high-level coaching and leadership positions across the country. Dr. Wilson’s sense of humor allows her to say the hard things without being offensive.
Bonnie has a bachelor’s degree in nursing (BSN), a master’s in business (MBA), and a Doctor of Health Administration, Health Policy and Advocacy (DHA). She also holds the following credentials: Nurse Executive Advanced-Board Certified (NEABC), International Coach Federation (ICF) Associate Coach Certified (ACC), Center for Executive Coaching (CEC) Certified Executive Coach, and Certified Career Coach. Dr. Wilson is certified to administer DISC, a non-judgmental personality and behavioral assessment, and GENOS, an emotional intelligence assessment. She is the President and Founder of Xceeding the Mark Executive Coaching and Consulting. She is certified as an Executive Coach and a Career Coach through the Center for Executive Coaching and as an Associate Certified Coach through the International Coach Federation.