Burl Stamp, FACHE
With broad-based experience working alongside health care professionals from the boardroom to the bedside, Burl Stamp has helped major health systems, academic medical centers and community hospitals improve bottom line, patient experience, staff engagement and patient safety results. His firm partners with health care organizations across the country to improve performance by developing enhanced communication competencies and practices at all levels of the enterprise.
Prior to launching Stamp & Chase over a decade ago, Burl served several leading health care organizations in executive roles. As president and CEO of Phoenix Children’s Hospital, he spearheaded development and construction of the first comprehensive, freestanding health care campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital, where he started the highly successful Answer Line in 1989 to provide reliable, accessible health advice to families. He went on to lead pediatric service line development for BJC Healthcare/ Washington University Medical Center.
As the principal consultant to Ascension Health’s Experience Team for over four years, Burl worked with a dedicated group of leaders within the country’s largest not-for-profit health system to develop structured, sustainable approaches to consistently improving the patient experience across the system’s 75+ hospitals.
Burl is the author of The Healing Art of Communication, a health care professional’s guide to improving communication, and the creator of CAREmunication®, a comprehensive training and professional development program designed to help health care providers improve communication among front-line managers and staff. He is a frequent speaker on communication, leadership, organizational culture and business development strategy in health care organizations.