Leadership

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The importance of encouraging health care staff to show their personalities

Guest Blog

On February 27, 2019, I was admitted to Barnes-Jewish Hospital in St. Louis due to acute respiratory failure, in the hopes that a new set of lungs would become available soon for transplant. My ability to breathe had taken a nosedive over the previous year or so, due to a genetic condition called Alpha 1 Antitrypsin Deficiency. All the nebulized medicines and inhalers I was using were no longer effective. Without a transplant, … Read More

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How much money are you wasting on leadership training?

From a consulting firm that offers professional development training for leaders as an essential component of our work, this may seem an unlikely question. But it is a question we constantly ask ourselves, both to ensure maximum value to the organizations we serve and to guide the way we approach professional development.

To ensure success and maximize return-on-investment from leadership development, organizations can benefit from the same disciplined thinking that underpins value-based care and population … Read More

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Have we lost the power of purpose in health care?

Understanding and leveraging purpose in organizations seems to be one of the most talked about issues – and opportunities – in companies today. A few weeks ago, 181 CEOs who are part of the prestigious Business Roundtable signed a new statement on the “Purpose of a Corporation.” No longer is simply driving shareholder value the top priority, they said. The statement recognized an organization’s role in engaging and serving all stakeholders: customers, employees, suppliers, communities … Read More

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The Power of Empowerment: “The Village has it Handled!”

In a leadership workshop earlier this month at Summa Health in Akron, OH, a manager shared one of the most definitive, straightforward affirmations of true staff empowerment that I’ve ever heard.  She explained that often when an issue or problem arises, by the time she becomes aware of it and approaches her team to work through a solution, she is confidently told, “Don’t worry; the village has it handled.”

Empowerment is a frequently vaunted goal Read More

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Workplace Etiquette | 3 Tips for Dealing with Politics (or Other Touchy Subjects)

Regardless of how you lean, leave politics at home.

Sometimes, inspiration for my weekly blog post comes from unexpected places – like a quiet, late-evening dinner on the road.

After a successful day with a client recently, I arrived back at my hotel for a later-than-usual dinner. There were only a few people left in the restaurant, and I was seated near a table of three gentlemen. While I wasn’t interested in eavesdropping, it was Read More

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