We help managers become inspired leaders
by making it easier to adopt and sustain practices that improve staff engagement and operating results.
THOUGHT LEADERSHIP
Download our new LeaderBriefing:
Why now is the time for healthcare to tackle burnout
With COVID-19 shaking the foundation of healthcare, burnout must be a high-priority issue for the industry.
Especially during a crisis, staff engagement starts with listening.
Our Leader & Staff Experience Snapshot uses a field-tested approach that has been deployed in hundreds of hospitals and ambulatory practices over the past 17 years. While our consulting team usually completes this assessment onsite, we have adapted the Snapshot to be conducted virtually and to focus on workforce issues related to COVID-19.
OUR BLOG
HOW WE HELP YOUR ORGANIZATION
Our evidence-based tools, strategies and insights help transform your workplace culture … and your operating results.
A portfolio of powerful tools built into an easy-to-use application that helps leaders adopt, track and sustain best practices in mentoring, goal-setting, feedback and accountability
A comprehensive curriculum focused on building competencies and practices that improve performance through better communication with patients and colleagues
Fresh, usable ideas from our LeaderBriefing white papers and the book The Healing Art of Communication that help your team think differently about patient and team engagement
THE COMPANY WE KEEP
OUR APPROACH
Leadership Development
Through a robust portfolio of leader tools and approaches, we help managers achieve better team engagement and sustain performance improvement.
Team Development
For caregivers, we offer a comprehensive curriculum focused on building competencies and practices that improve communication with patients and colleagues.
Change Management
Our experienced consultants work with your team to identify meaningful operational and strategic improvements, then embed best leader practices to sustain results.