Phase 2: Collaborative Design
We practice what we preach by involving your team in solution design
Building upon the major findings from the Patient & Staff Engagement Snapshot, Phase Two of our change management framework focuses on developing common goals and approaches for improvement across the health system, including:
- Facilitation of a two-day retreat with staff, manager and physician representatives to identify specific standards of behavior regarding the patient and employee experience, highlighting practices that are critical to delivery on the promise of the mission and values
- Plan for introducing new communication priorities and standards to all employees and affiliated physicians
- Confirmation of content priorities and specific goals for professional development curricula (frontline staff, leadership and physician audiences)
Whether your organization needs a full change management structure or only help with creating a collaborative plan across the health system, contact us or call 314-229-9373 for a free consultation.
Learn more about the third phase of our change management framework: Implementation Design.