Month: January 2018

by Burl Stamp Burl Stamp No Comments

Sometimes, a cheerful smile and sense of humor is what patients need most

When I speak to audiences across the country, I always share that, first-and-foremost, I learn and draw inspiration from dedicated health care professionals who I’ve had the privilege to work with. But over time, I’ve found that inspiration in patient experience work can come from many places, including airlines and hotels where I spend much of my time when I’m not in a hospital. Antione, who cheerfully welcomes visitors to Delta Airlines’ SkyClub in … Read More


WE HAVE A SIMPLE MISSION

Improve patient care by improving communication.

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