Month: July 2020

COVID-19 leadership from stamp & chase

COVID-19’s invisible healthcare heroes – and how to better support them

Sadly – and maybe predictably – the parades, pan-beating, headlight-flashing and banners have all faded as the pandemic has worn on. And what remains? Health care professionals continuing to put their own lives in jeopardy – both physically and emotionally – to care for patients, especially in a handful of states where rapidly rising COVID-19 cases are pushing hospitals to capacity. Throughout this crisis, one group of soldiers has been working behind the scenes to help navigate turbulent waters and to adapt strategies on an almost daily basis: frontline managers. And because organizational recovery will be slow, leadership during COVID-19 will not get easier any time soon. In many ways, the middle manager’s job is a thankless one. As the name accurately describes, they are

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