Month: January 2022

Hold the pepperoni; staff are craving something more satisfying than pizza

Several weeks ago during an NBC Nightly News story on nursing burnout, I heard a tired, dedicated nurse from Little Rock voice in frustration, “… and please don’t order us any more pizza.” In a face-to-face conversation with a health care worker a few weeks ago, I heard a similar sentiment: “If one more person tries to hand me a piece of candy, I’m going to throw it back in their face.” How to best recognize staff is an issue that I’ve seen leaders grappling with since the beginning of my career. I’ve seen it all, from complicated points-and-prizes systems to “thank you” candy bars with the hospital’s logo. In the past, organization’s efforts to recognize and reward staff with clever prizes and treats were

Read More »