Month: August 2021

For healthcare, COVID has forever changed the rules of engagement

Turnover. Burnout. Intense competition for talent. Lower staff engagement. Never before have human capital issues consumed such a significant share of health system’s concerns about the future. While the pandemic has raised new challenges in retention and staff engagement across industries, nowhere are these issues more pronounced than in healthcare. This is the final installment in our series Leadership in the Time of Coronavirus. When we started this series, some may have wondered why we were talking about the pandemic when the worst seemed to be over. Vaccines appeared to provide a viable path to control the virus. And cases were dropping dramatically after the surge in late winter. But today, it is more than just the emergence of highly contagious variants and vaccine resistance

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