Month: March 2020

Why patient experience is important - Barnes Jewish Hospital

The importance of encouraging health care staff to show their personalities

Guest Blog by Ken DeSieghardt UPDATE: Stamp & Chase was pleased to post this guest blog from our long-time friend Ken DeSieghardt, in March 2020. Sadly, we lost Ken in August, 2021, after he contracted COVID. This post continues to celebrate the courageous, dedicated work of the caring staff at Barnes Jewish Hospital. All of us touched by Ken’s kindness, humor and generosity are grateful for the additional time we had to spend with him because of his successful transplant. His message powerfully describes why patient experience and compassionate communication are important. On February 27, 2019, I was admitted to Barnes-Jewish Hospital in St. Louis due to acute respiratory failure, in the hopes that a new set of lungs would become available soon for transplant. My ability

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