Month: December 2022

Healthcare WFH Employees

How WFH strategies can alienate your employees who have to WFW

Among the many workforce transformations prompted by the pandemic, work-from-home (WFH) strategies are among the most hotly debated by managers and frontline staff alike. But by focusing solely on how to make WFH work for the organization and some of its employees, companies may be missing a much more problematic issue: how it affects dedicated, hard-working staff who don’t have an option. In many service industries – especially healthcare, hospitality, and brick-and-mortar retail – individuals who provide the core functions of the business don’t have WFH options. And they often resent those who do. We’ve seen this tension first-hand in focus groups with staff in healthcare organizations. One staff member on the front lines related, “I was at a meeting and overheard an executive thank

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