Month: April 2021

healthcare management can be overwhelming

Be careful what you wish for! Five tips to avoid the healthcare “management blues”

New title. New office. New status in the organization. Being promoted to a healthcare management position is everything you’ve dreamed about and worked so hard to achieve, right? Not always. A recent article in Harvard Business Review by professors Nishani Bourmault and Michel Anteby looks at why employees moving up to management roles experience what they describe as “managerial blues.” Given the stress of the pandemic, the healthcare management blues may be even more pronounced. In “Research: Becoming a Manager Doesn’t Always Feel Like a Step Up,” Bourmault and Anteby describe why staff drivers moving up to managers in the Paris subway system frequently experienced disappointment in their new roles. The new managers described that in their old jobs, they dealt with life-and-death situations, consistently

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how to better support frontline staff in conversations

Five questions to make the “How are you doing?” conversation more meaningful

How to support frontline staff and stay connected to what they’re feeling has never been more important. As health care organizations emerge from what has hopefully been the worst of the pandemic, there will be a tendency to breathe a sigh of relief and high-five the team’s success. Indeed, there is much for the country to be thankful for regarding healthcare professionals’ sacrifices. But for health care leaders, the emphasis now should not only be on celebration. Rather, effective leaders who are really focused on how to support frontline staff are more concerned about the toll heroic efforts have taken. Why the Development Dialogue makes sense now Of course, each individual employee has his/her own story and struggles related to the pandemic. That’s why the

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