Month: November 2016

executive interviewing woman graphic from stamp & chase

Are exit interviews a waste of time?

Several months ago in a conversation with a senior human resources executive from a very large, international corporation, he made a provocative statement that initially surprised me. “We’ve stopped doing exit interviews because we’ve found they’re a waste of time,” he said matter-of-factly. His rationale, backed up by conversations with individuals who had left his firm and many others, is that no one wants to burn bridges. They insist that they are leaving because the new opportunity is simply too good to pass up and that it has nothing to do with their experience with the company or their manager. In other words, it is a version of the classic break-up strategy which asserts that, “this is all about me, not about you.” As I

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