Month: December 2017

peyton huddle graphic from stamp & chase

Three Straightforward Tips to Bring More Energy to Team Huddles

Sometimes sports analogies are applied too often and are taken too far in thinking about effective management practices. But since we borrowed the term “huddle” from football to describe a brief team meeting, revisiting what makes sports huddles effective – and where we may have lost our way in translation in health care – seems appropriate. Whether you are a personal fan or not, it is hard to argue that Peyton Manning is one of the greatest professional football players is history. Manning was great not only because he was a talented quarterback but also because he was a gifted leader who brought out the best in the entire team. Arguably, he understood leadership as well as Peter Drucker, Jack Welch or any other management

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hawkeye graphic from stamp & chase

America’s favorite doctor offers remarkable insight into how to improve communication

Enlightening perspective on how to improve the care experience for patients sometimes comes from unexpected places. It might not surprise you to learn that one of America’s best-known, most-beloved doctors has authored a book that provides great insights into how to make communication in health care better – until you learn that that doctor is Hawkeye Pierce. Since he retired as the head surgeon in the 4077th M*A*S*H unit on the iconic 70s television series, Alan Alda has devoted his time and intellectual energy to more than just acting and directing. During the 11 years he spent interviewing scientists for the documentary series Scientific American Frontiers, he became fascinated with how people communicate effectively. The results of his subsequent research are shared in his new

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