Day: February 6, 2018

Impressions. As caregivers, we leave lasting impressions on virtually every patient and family we touch. We strive, of course, for those impressions to be positive. But the reality is much of what a patient experiences while in our care is anything but positive: pain … a devastating diagnosis … a discouraging prognosis. These unescapable “scars” are unfortunately part of illness or injury. As caregivers, perhaps one of our most important roles is finding ways to diminish inevitable distress. Recently, a physician leader in one of our partner hospitals related a compelling story that had a profound influence on how he thinks about his role as a caregiver. The story he shared has had a lasting impact on the way I’ll now think about what our